The answer, as usual, is BEFORE there is a problem.
Answer these:
- What would you do tomorrow if you found out that the catered lunch you had today was full of contaminated lunchmeat and 80% of your staff is out with food poisoning?
- What would you do tomorrow if your super-star receptionist/office manager/general admin/EVERYTHING do-er in your office decided to pack up and marry her new boyfriend Bruno and leave for a tour with the Peace Corps?
- What would you do if your top salesman lands a GREAT account tomorrow that requires an almost immediate 150% increase in output from your entire office?
Sure, these examples can be a little extreme, but believe-it-or-not in my experience I have run into situations eerily similar to each of these. In each of these situations a relationship with a local staffing agency can be absolutely key to keeping your office running efficiently and keeping your hiring managers from losing their minds!
There are a lot of things that you can expect from a good staffing relationship. One of the most important of these is honesty. A staffing agency should be confident enough in their ability to serve you WHEN you need it to let you know when you DON'T. One of my favorite things to tell new business contacts is, "If you don't need an agency to solve your staffing problems you will hear it from me!" There are a lot of recruiting and staffing options out there and in many instances an agency is simply not the answer. In many instances, though, it is a valuable tool to keeping things running smoothly. The number one service that I offer to my clients before a contingency contract ever shows up on the table is complimentary consulting. I will use my experience both as an HR professional and a staffing specialist to help you ascertain your actual needs and meet them in the most cost-effective and efficient way possible.
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